Senior Product Designer, Stealth Ventures

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: March 24, 2025

Job Description:

Senior Product Designer, GTM, Stealth Ventures
Our mission: to eliminate every barrier to mental health.
At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs.
We're looking for a Senior Product Designer to join the Caregiver Experience team to build innovative solutions for mental healthcare providers that enhance care delivery, reduce administrative burdens, and drive clinical improvements. Your work will empower providers to deliver Precision Mental Health and achieve their business and clients' goals.
What you'll be doing

• 
  
• Partner closely with product, engineering, data science, and clinical experts to identify and ship meaningful and measurable impacts on Spring's provider experience in alignment with Spring's product strategy.
  
• Hone in on the most important and impactful problems to solve and how to solve them. Ship high quality solutions and stand up net new capabilities.
  
• Design solutions to test hypotheses and gain signals for further improvements.
  
• Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.
  
• Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.
  
• Contribute to a team of talented, hardworking, and passionate designers, fostering a positive collaborative environment of free-flowing ideas and mutual support.
  
• Share our commitment to high standards, embracing a growth mindset that values learning, resilience, continuous improvement, and pushing boundaries.
  
  What success looks like in this role:
  
  • 
    
  • Increase provider reach to clients
    
  • Increase provider network utilization
    
  • Increase provider NPS
    
  • Increase provider satisfaction
    
  • Increase the caregiver experience's system usability score (SUS)
    
    What we expect from you
    You've worked for 5+ years in product design capacity at a technology-driven organization with product managers, data scientists, and engineers, contributing to and leading the design of product experiences with a metrics-driven approach to design.
    Impact Driven
    
    • 
      
    • Portfolio work that demonstrates your experience transforming product objectives into solutions that are impactful to the business and users.
      
    • Experience partnering closely with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders such as Customer Support, Marketing, and Sales, to create and deliver on a shared vision of success.
      
    • Strong communication skills for articulating, discussing, and advocating for design decisions across the team, cross-functionally and to leadership.
      
    • Team-player mindset: what's good for the team is good for individuals.
      
      Ship Iteratively
      
      • 
        
      • Solve problems with purpose and urgency. Hold yourself accountable to ambitious yet realistic timelines with high-quality deliverables.
        
      • Ability to give engineers guidelines so that they can move forward without fully completed designs.
        
      • Use qualitative and quantitative data to experiment and evaluate hypotheses and make decisions quickly.
        
      • Ability to create consumer-grade healthcare experiences that enable providers to deliver their best care while getting even better at delivering positive outcomes.
        
        Deliver high quality designs
        
        • 
          
        • Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards.
          
        • Excellence in: service design, visual design, animation, and micro-interactions. Expertise with Figma and prototyping.
          
          Above all, you are empathetic, genuine, adaptive, resilient and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make.
          Nice to have
          
          • 
            
          • Experience in healthcare
            
          • Excitement about mental health
            
            The target base salary range for this position is $172,400 - $215,500, and is part of a competitive total rewards package including stock options and benefits.
            Benefits provided by Spring Health:
            
            • 
              
            • Health, Dental, Vision benefits start on your first day at Spring.
              
            • Employer sponsored 401(k) match of up to 2% for retirement planning.
              
            • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
              
            • We offer competitive paid time off policies including vacation, sick leave and company holidays.
              
            • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
              
            • Access to Noom, a weight management program tailored to your unique needs and goals.
              
            • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
              
            • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care.
              
            • Up to $1,000 Professional Development Reimbursement a year.
              
            • $200 per year donation matching to support your favorite causes.
              
              Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace.
              Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health:
              Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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Keywords: Tbwa Chiat/Day Inc, San Francisco , Senior Product Designer, Stealth Ventures, Accounting, Auditing , San Francisco, California