Medical Receptionist

Company: Robert Half
Location: Santa Cruz
Posted on: April 23, 2025

Job Description:

Description We are looking for a highly organized and detail-oriented Medical Receptionist to join our team in the healthcare industry, based in Santa Cruz, California. As a Medical Receptionist, you will be responsible for handling patient interactions, managing administrative tasks, and ensuring the smooth operation of the front desk.

Responsibilities

- Greet and check in patients upon arrival while ensuring accurate collection and verification of insurance information

- Collect payments and provide receipts, maintaining proper records for financial transactions

- Answer inbound calls, address inquiries, and direct calls to the appropriate departments

- Schedule, reschedule, and confirm appointments while managing the clinic's calendar effectively

- Upload and track patient reports within the EHR system, ensuring all records are up-to-date and accessible

- Assist with patient admissions and discharges, providing clear instructions and necessary documentation

- Maintain a clean and organized reception area to uphold health and safety standards

- Collaborate with clinical staff to ensure seamless patient care and communication

- Utilize medical software such as Allscripts, Cerner Technologies, and Eaglesoft for administrative and billing functions Requirements - Proficiency in handling Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR systems.

- Ability to answer and manage inbound calls professionally and efficiently.

- Familiarity with billing functions and processing payments.

- Experience in creating and managing charts and graphs for patient records.

- Skill in checking in and registering patients with accuracy and attention to detail.

- Competence in using Microsoft Office applications, including Word, Excel, and Outlook.

- Strong organizational and multitasking abilities in a fast-paced healthcare environment.

- Excellent communication skills to interact with patients, healthcare providers, and staff.

- Ability to maintain confidentiality and adhere to healthcare regulations and standards.

- Customer service-oriented mindset with a focus on patient satisfaction. TalentMatch -

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

- 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Keywords: Robert Half, San Francisco , Medical Receptionist, Administration, Clerical , Santa Cruz, California