Sales Engineer

Company: Eloquent AI, Inc.
Location: San Francisco
Posted on: March 29, 2025

Job Description:

San Francisco, United States - Posted on 01/29/2025Meet Eloquent AI At Eloquent AI, we are building the future of enterprise AI agents, designed to handle high-stakes conversations with human-quality precision. Our AI-driven solutions help businesses enhance customer experience, boost sales, and drive revenue by engaging in intelligent, action-driven dialogues. We believe that every conversation matters-whether it's closing a deal, assisting a high-value customer, or providing mission-critical support. That's why we develop autonomous AI agents that don't just chat, but empathize, take action, and deliver real business impact. As a fast-growing global company headquartered in San Francisco, we have a strong presence across multiple regions. Joining Eloquent AI means collaborating with some of the brightest minds in AI, engineering, and business to tackle complex challenges and drive real-world impact for leading enterprises.Your Role

• Solution Design & Product Expertise - Develop tailored demos for enterprise customers, guiding them on best practices, integrations, and AI-driven automation strategies. Act as a trusted product expert, addressing technical questions and concerns throughout the sales process.
• Customer Engagement & Relationship Building - Build strong, consultative relationships with prospective customers by understanding their challenges, recommending the right solutions, and ensuring their success with Eloquent AI.
• Cross-Functional Collaboration - Work directly with Sales, Product, and Engineering teams to refine our AI solutions and drive product improvements based on customer feedback and evolving market needs.
• Onboarding & Implementation Support - Assist customers during the onboarding and integration phase, ensuring a smooth and successful adoption of our AI agents.Requirements
  • Sales Engineering Experience - 3+ years in Sales Engineering, Solutions Engineering, or a customer-facing technical role, preferably in enterprise software, AI, or SaaS.
  • Technical Expertise - Strong understanding of AI, APIs, cloud technologies, and system integrations. Ability to translate complex technical concepts into clear, value-driven solutions for both technical and non-technical stakeholders.
  • Demo Experience - Proven ability to design, build, and deliver compelling product demonstrations, effectively communicating Eloquent AI's value proposition.
  • Enterprise Sales Acumen - Experience working with B2B enterprise customers, engaging with both executives and technical leaders, and guiding them through complex sales cycles.
  • Practical Problem-Solving - Strong analytical skills to assess customer needs, propose tailored solutions, and overcome technical roadblocks during the sales process.
  • Collaboration & Adaptability - Comfortable working in a fast-paced, evolving environment, collaborating closely with Sales, Product, and Engineering teams to refine our AI solutions and drive customer success.
  • Education & Background - A degree in Computer Science, Engineering, or a related field is a plus, but equivalent experience in a technical sales role is just as valuable.
  • You have experience in AI or machine learning, particularly in conversational AI, LLMs, or enterprise workflow automation.
  • You've worked in a startup environment and thrive in a fast-paced, high-growth setting.At Eloquent AI, we offer a dynamic environment with opportunities for professional growth and continuous learning. Our benefits package is designed to support both our U.S. and international team members, ensuring flexibility and well-being across regions.
    • Flexible paid time off
    • Medical, dental, and vision insurance for U.S. employees
    • 401(k) plan with employer match for U.S. employees
    • Work from abroad program
    • Learning & development opportunities including paid sabbatical for research
    • Regular international team events to collaborate with colleagues from around the world
    • On-site perks including lunch, premium coffee, and delicious snacks
    • Charity day to give back to our communityThese benefits are outlined in Eloquent AI's policies and may be updated in accordance with applicable compensation and benefits plans. Specific offerings may vary by country. Eligible full-time employees may also have the opportunity to participate in Eloquent AI's equity plans, subject to the terms and conditions of the relevant policies.Our ValuesAt Eloquent AI, we believe that true power lies in control, accuracy, and trustworthiness. AI must be precise, reliable, and aligned with human needs, especially in high-stakes applications where accuracy is non-negotiable. We build AI systems that businesses and individuals can depend on-solutions that consistently deliver the right response at the right time. Our mission is to harness AI to serve humanity, ensuring that it remains a tool for empowerment rather than a force beyond human control.Customer-Centric InnovationAt Eloquent AI, we drive cutting-edge developments to tackle the real-world challenges enterprises face-delivering AI solutions that are not only innovative but also practical, scalable, and impactful. We prioritize simple, effective solutions over unnecessary complexity, valuing empiricism and pragmatism in everything we do. By continuously refining our technology based on real customer needs, we ensure that AI serves businesses in a tangible, results-driven way.Measure, Learn, ImproveIf you can't measure it, you can't improve it. Data-driven decision-making is central to Eloquent AI. We continuously evaluate performance, gather insights, and iterate. Our agent architecture and LLM models evolve through rigorous evaluations, ensuring they remain reliable, adaptable, and effective across research, engineering, and customer applications.Own the OutcomeEloquent AI fosters a culture of ownership, action, and perseverance. We empower our people to take initiative, embrace responsibility, and drive meaningful impact. In a fast-moving field, our team acts decisively, adapts swiftly, and pushes forward to achieve our mission.Multi-Disciplinary CollaborationCollaboration is the foundation of our success. AI is a multidisciplinary field, and the best solutions emerge when experts across domains come together to share knowledge and insights. At Eloquent AI, we foster a culture of open dialogue, cross-functional teamwork, and collective problem-solving.If you're passionate about AI, technology, and shaping the future of high-stakes conversations, we want to hear from you. Let's build something extraordinary-together.
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Keywords: Eloquent AI, Inc., San Francisco , Sales Engineer, Engineering , San Francisco, California