Event Operations Manager, Wharton San Francisco

Company: University of Pennsylvania
Location: San Francisco
Posted on: April 1, 2025

Job Description:

Event Operations Manager, Wharton San FranciscoEvent Operations Manager, Wharton San FranciscoUniversity OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.Posted Job TitleEvent Operations Manager, Wharton San FranciscoJob Profile TitleManager C, Arts and Media, EventsJob Description SummaryWharton San Francisco (WSF) is the West Coast home of the world's leading business school, serving as a hub for learning, innovation, and industry connections. The Event Operations Manager plays a crucial role in advancing this mission by developing and executing a strategic event vision that enhances engagement, drives revenue, and maximizes facility utilization.Job DescriptionJob Responsibilities

• Event Strategy & Planning - Develop a long-term event strategy that aligns with Wharton's academic, alumni, and industry engagement goals.
• On-Site Event Management - Be present during events to oversee setup, execution, and troubleshooting, ensuring a smooth experience for attendees.
• Revenue & Facility Optimization - Identify and implement strategies to increase external bookings and optimize event space usage for efficiency and financial sustainability.
• Client & Stakeholder Engagement - Partner with faculty, students, alumni, and external clients to create impactful event experiences.
• Vendor & Budget Management - Oversee contracts, negotiations, and event budgets to ensure cost-effective and high-quality execution.
• Marketing & Brand Impact - Develop marketing strategies to expand event reach, attract corporate partners, and amplify Wharton's presence in the Bay Area.
• Collaboration & Redundancy - Work closely with the Senior Client Services Manager to ensure seamless operations and provide backup support for event execution.QualificationsRequired:
  • Bachelor's degree in event management, hospitality, business administration, marketing, or a related field; and 3-5 years of experience in a professional setting with event planning, operations, or venue management; or equivalent combination of education and experience.
  • Ability to handle high-pressure situations with professionalism and problem-solving skills.
  • Strong attention to detail to ensure seamless attendee experiences.
  • Strong interpersonal and relationship management skills to collaborate with faculty, students, alumni, and corporate clients.
  • Ability to tailor event experiences to different audiences, ensuring alignment with the organization's mission.
  • Skilled in managing client expectations and delivering high-impact event experiences.
  • Adaptability and flexibility to step in where needed for seamless event execution.Preferred:
    • Experience in negotiating contracts with vendors, caterers, AV providers, and other service providers.
    • Proficiency in event management software (e.g., Cvent, Eventbrite, EMS, Salesforce) or knowledge of event space management software.
    • Experience in identifying and implementing strategies to increase external bookings and optimize space utilization.
    • Proven experience designing event programs that drive engagement, revenue, and brand impact.Job Location - City, StateSan Francisco, CaliforniaDepartment / SchoolWharton SchoolPay Range$51,824.00 - $91,232.00 Annual RateEqual Opportunity StatementThe University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin, citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.Special RequirementsBackground checks may be required after a conditional job offer is made.
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Keywords: University of Pennsylvania, San Francisco , Event Operations Manager, Wharton San Francisco, Executive , San Francisco, California