Patient Service Specialist - Medical Front Office

Company: Select Medical
Location: San Francisco
Posted on: February 22, 2025

Job Description:

OverviewBaylor Scott & White Institute for RehabilitationLocation: Frisco, TX (Frisco Day Neuro Hub)Patient Service Specialist (PSS)Hours: vary between Monday - Friday 8am - 5pmFull TimeCompensation depends upon candidate's years of experience and internal equity.This is an entry-level position.Starting salary: $18 - $25 per hour based off experienceBenefits of becoming a Patient Service Specialist with us:We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program*Eligibility and effective dates varyResponsibilitiesLooking for a customer service, detail-oriented individual who is able to work in a fast-paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties to provide outstanding customer service to patients and staff.
  • Coordinates patient appointments, working with Center manager to minimize cancellations and support treatment adherence.
  • Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
  • Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
  • Collects toward patient responsibility at each visit.
  • Scans and maintains medical documents.
  • Reconciles and posts charges daily and other reporting to ensure clean claim processing.
  • Responds to all requests for information from patients, other departments, and physicians.
  • Maintains office, orders supplies, and manages mail.
  • Willingness to adjust schedule to center needs.
  • Attends all mandatory meetings and in-service education programs.
  • Travels to non-home location center or other site for coverage when necessary.Qualifications
    • HS diploma or GED is requiredPreferred Experience
      • Customer service experience
      • Knowledge of insurance verification
      • Healthcare, medical, or dental office administrationAdditional DataSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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Keywords: Select Medical, San Francisco , Patient Service Specialist - Medical Front Office, Healthcare , San Francisco, California