Business Technology Manager (W2 and Local only)

Company: Sharp Decisions
Location: Pleasanton
Posted on: April 3, 2025

Job Description:

A client of Sharp Decisions Inc. is looking for a Business Technology Manager to be based in Pleasanton, CA. The posiiton is HYBRID (3 days a week onsite). The contract duration is 24 months. *W2 and local only.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.


JOB DESCRIPTION:

The Business Technology Manager works together with the Business Technology Lead to support the creation and maintenance of custom or off-the-shelf technology solutions for Clinical Development and Medical Affairs (CDMA) organization. These solutions directly or indirectly support the management, set-up, conduct, analysis and/or reporting of Clinical Trials. He/ She liaisons with internal and external stakeholders to work on new and/or existing e-Solutions, with the intention to solve complex business problems, streamline and automate clinical trial processes and drive decision making through the use of technology.

Key Accountabilities:
The key accountabilities for this position include, but are not limited to:
? Support the creation and/or maintenance of custom or off-the-shelf e-Solutions to meet CDMA's technology needs.
? Collect and analyze requirements for the e-Solution required from stakeholders.
? Utilize agile methodologies to develop software.
? Verify user expectations are met by guiding them through User Acceptance Testing.
? Focus on boosting productivity across CDMA by working together with internal and external stakeholders on automation.
? Assess impact of changes in business processes on the applicable e-Solution or vice versa.
? Clearly and effectively communicate e-Solution modifications, changed processes and problem solving results to affected groups and leadership.
? Leverage technical/business expertise to thoroughly investigate reported incidents that involve e-Solutions' abnormalities, failures or defects. Recommends technical and procedural improvements to ensure effective use of e-Solution.
? Collaborate with Business Insights and Application Leads to ensure the custom or off-the-shelf solutions and/or associated data can be aggregated with the existing e-Solutions' data.
? Promptly respond to urgent technical issues regarding system failures and escalate as necessary.
? Create, maintain and/or obtain necessary training guides, documents and user manuals for reference and use of CDMA/Clinical Operations employees.
? Train and support CDMA/Clinical Operations employees in technical use and troubleshooting of the e-Solution, reports and monitoring activities.
? Work towards maintaining the quality of data stored in the assigned e-Solution(s).

Experience:
--- 3-5 years of business/ system analysis/ analytical experience
--- 2 years or more experience in the following technology stack: Web technologies such as HTTP, REST, AJAX, JSONJavaScript / jQueryCSS / SCSSFrontend frameworks like React,
--- AngularGit

*Programming experience is must have
--- Comprehensive experience analyzing and solving business situations
--- Experience presenting information to diverse audiences including senior leadership
--- Experience with Diagnostics and/or Pharmaceutical Information Systems is a plus
--- Relevant IT experience, preferably as an IT, Business or System Analyst or equivalent is a plus
--- Experience supporting Clinical Trial related applications is preferred
--- Project Management
--- Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
--- Comprehensive understanding of clinical development process is a plus
--- Must be detail oriented

Knowledge, Skills, and Abilities:
--- Project Management
--- Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
--- Comprehensive understanding of clinical development process is a plus
--- Must be detail oriented

Education:
--- Bachelor's degree in Computer Science, IT or related field

Keywords: Sharp Decisions, San Francisco , Business Technology Manager (W2 and Local only), IT / Software / Systems , Pleasanton, California