Communications Specialist, Internal Communications
Company: Zendesk, Inc.
Location: San Francisco
Posted on: October 16, 2024
Job Description:
Communications Specialist, Internal CommunicationsAbout this
roleAs a Communications Specialist focusing on Internal
Communications, you will support the development and execution of
initiatives that keep Zendesk's global workforce informed, engaged,
and aligned with the company's mission and strategic priorities.
You will help create and deliver messages that connect employees to
Zendesk's vision, values, and goals. This role is essential in
fostering a culture of transparency and collaboration, helping to
ensure that employees feel connected and motivated to contribute to
Zendesk's success.Zendesk is reshaping the future of customer
experience through AI-powered service, and our Communications and
Social Impact team plays a vital role in this transformation. Our
team ensures that our external reputation is strong, while
internally, employees are connected to our goals and motivated to
deliver excellence. By joining this team, you'll have the chance to
drive employee engagement and make a direct impact on how Zendesk's
workforce supports our ambitious vision for the future.What you'll
do
- Support the execution of internal communication strategies that
keep employees engaged, informed, and aligned with Zendesk's
mission.
- Help create and deliver leadership communications that inspire
and motivate employees across the globe.
- Assist in managing internal communication channels, including
company-wide announcements, newsletters, and employee engagement
campaigns.
- Contribute to fostering a culture of transparency and
collaboration across the company.
- Help measure the effectiveness of internal communications
initiatives and continuously refine strategies to improve
engagement.
- Assist with crisis communications, ensuring that employees are
informed and aligned during high-stakes situations.
- Collaborate with the broader Communications and Social Impact
team to ensure alignment across external and internal
messaging.
- Grow your expertise by exploring opportunities to rotate across
Public Relations, Analyst Relations, Internal Communications, and
Social Impact, contributing to Zendesk's communications
practice.Requirements
- 2+ years of experience in internal communications, employee
engagement, or a related communications role.
- Strong writing and editing skills, with experience supporting
internal communications or employee engagement initiatives.
- Ability to manage multiple projects and meet deadlines in a
fast-paced environment.
- Interest in creating engaging communications that connect
employees to company goals and culture.
- Data-driven mindset, with experience measuring the
effectiveness of internal communications campaigns.
- Collaborative and eager to expand into Public Relations,
Analyst Relations, and Social Impact as part of career growth.The
US annualized base salary range for this position is
$71,000.00-$107,000.00. This position may also be eligible for
bonus, benefits, or related incentives.Zendesk is an equal
opportunity employer, and we're proud of our ongoing efforts to
foster global diversity, equity, & inclusion in the workplace.
Individuals seeking employment and employees at Zendesk are
considered without regard to race, color, religion, national
origin, age, sex, gender, gender identity, gender expression,
sexual orientation, marital status, medical condition, ancestry,
disability, military or veteran status, or any other characteristic
protected by applicable law.Zendesk endeavors to make reasonable
accommodations for applicants with disabilities and disabled
veterans pursuant to applicable federal and state law. If you are
an individual with a disability and require a reasonable
accommodation to submit this application, complete any
pre-employment testing, or otherwise participate in the employee
selection process, please send an e-mail to
peopleandplaces@zendesk.com with your specific accommodation
request.
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Keywords: Zendesk, Inc., San Francisco , Communications Specialist, Internal Communications, Other , San Francisco, California
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