Resident Services Coordinator II - 491 31st Avenue

Company: Mercy Housing Inc.
Location: San Francisco
Posted on: November 6, 2024

Job Description:

Job Category: Resident ServicesRequisition Number: RESID003183Posted: October 8, 2024Employment Type: Full-TimeLocation: 491 31st Avenue, San Francisco, CA 94121, USAAbout Mercy HousingAt Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.Position OverviewThe successful Resident Services Coordinator II will facilitate and implement core programs as delegated by the program model. Responsibilities include:

• Collecting and recording data to measure program outcomes.
• Identifying human and community service needs of residents.
• Developing strategies to link residents with needed services, including assistance in overcoming barriers to access.
• Building community partnerships that bring services to the property.
• Delivering direct services when other services are not available.
• Actively participating with other staff to work toward resident stability.Minimum Qualifications:
  • High School Diploma or equivalent.
  • Two (2) years of experience in community development, social services, or a related field.Preferred Qualifications:
    • Two (2) years experience working with individuals with mental health issues.
    • Two (2) years working with senior and developmentally disabled populations.
    • Bachelor's Degree in a related field.
    • Experience conducting community assessments and organizing community groups or programs.
    • Experience supervising staff.Knowledge and Skills:
      • Work collaboratively in a team environment.
      • Demonstrate strong verbal, writing, and listening skills.
      • Proficient in MS Office (Word, Excel, Outlook).
      • Maintain confidentiality and obtain appropriate release of information.
      • Able to work with people facing mental health, disability, substance abuse, legal, and financial issues.Compensation: $27.00-32.50/hour DOEBenefits include:
        • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
        • Early close Fridays - 3 paid hours off early each Friday.
        • Health, dental (adult and child orthodontia included), vision, and pet insurance.
        • Employer-paid life insurance.
        • 403b + match, paid volunteer time, and more.At Mercy Housing, we are committed to racial equity, diversity, and inclusion. We believe we are more effective when diverse groups of people feel valued, respected, and included.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Keywords: Mercy Housing Inc., San Francisco , Resident Services Coordinator II - 491 31st Avenue, Other , San Francisco, California