GLOBAL SECURITY OPERATIONS CENTER OFFICER

Company: Securitas Group
Location: Santa Clara
Posted on: November 6, 2024

Job Description:

GSOC Security Officer
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We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. ESSENTIAL FUNCTIONS:

• Monitoring Access Control & Camera Systems
• Address Access Control Alarms via Access Control Systems & Cameras
• Dispatch Physical Security Officer(s)
• Make email and/or telephone notifications as described in GSOC Protocols
• Modify Access Control badges per approved requests
• Address mission critical equipment alarms as described in GSOC Protocols
• Make notification and requests concerning facility life preservation systems
• Identify and Log Access Control malfunctions
• Coordinate Emergency incidents with Physical Security Officers
• Understand and execute Emergency GSOC Protocols
• Coordinate & communicate with First Responders
• Participate in regular training and scenario-based security drills
• Compile daily GSOC activities into daily shift reports
• Accurately ensure detailed shift pass-downs are issued and followed
• Compile monthly, quarterly, and annual GSOC statistical data
• Author Incident Reports as described in GSOC Protocols
• Complete security equipment and provide Access Control & Camera audit & testing forms
• Ensure GSOC Supervisor is aware of all global security operations
• Answer telephone calls and provide security services coordination
• Use radio to dispatch and track Security Officer / Security Receptionist calls for requests
• Complete general employee Service Requests
• Complete requests for Facilities Service
• Be aware of all global events and their schedules
• Be aware and ready to provide special requests for events and employees
• Understand and execute general service GSOC Protocols
• Perform GSOC related projects and tasks as requested by the GSOC Supervisor and/or Corporate Security Manager
• Maintain a clean and orderly GSOC facility
• Comply with LinkedIn's company policies MINIMUM QUALIFICATIONS AT ENTRY:

• Must be at least 18 years of age.
• Must have a reliable means of communication.
• Must have a reliable means of transportation.
• Must have the legal right to work in Ireland.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or equivalent.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE:
  • Proficient in Word, Excel, Gmail, and other Google products such as Google Docs
  • Prior GSOC experience recommended
  • Experience working in a fast-paced environment with the ability to change gears quickly
  • Ability to communicate professionally and effectively via telephone and email
  • Ability to interact with all levels of employees and visitors
  • Highly organized and able to manage time wisely
  • Must have a sense of urgency and follow through
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Must pass drug and criminal background check provided by supplier WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
    • Close vision, distance vision, and ability to adjust focus.
    • May be required to use a vehicle for the performance of duties.
    • May be required to work in an active construction environment.
    • Required ability to adjust schedule and working hours regularly when necessary to meet operational needs.
    • Required ability to handle multiple tasks concurrently.
    • Ability to maintain composure when dealing with authorities, executives, clients, staff and the public; occasionally under conditions of urgency and in pressure situations.
    • Handling and being exposed to sensitive and confidential information.
    • Keyboarding, basic computer usage and operating controls.
    • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.
    • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
    • Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
    • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. EOE/M/F/Vet/Disabilities --- PPO #14827
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Keywords: Securitas Group, San Francisco , GLOBAL SECURITY OPERATIONS CENTER OFFICER, Other , Santa Clara, California