GTM, Systems Lead New York, NY

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: March 28, 2025

Job Description:

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)About the team:As the Revenue Operations, GTM Systems Lead, you will play a pivotal role in optimizing Maven Clinic's Go-To-Market (GTM) tools, systems, and processes. Working closely with cross-functional stakeholders, you will align business objectives with system capabilities, driving efficiency and improving sales outcomes while ensuring operational excellence and scalability as Maven Clinic expands its platform and services. This role will focus on Salesforce and associated tools, while collaborating with teams to improve workflows, enhance data accuracy, and drive strategic insights.As a Revenue Analytics Lead at Maven, you will:
  • GTM Systems Optimization: Design and implement scalable workflows across platforms like Salesforce, Gong.io, HubSpot, Salesloft, Gainsight, Ironclad, and more to address process gaps and improve efficiency.
  • Systems Integration & Automation: Collaborate with technical teams to integrate platforms and automate workflows, reducing manual tasks and improving accuracy.
  • Data Management & Reporting: Partner with the Business Intelligence team to maintain data integrity and develop reports, dashboards, and models that support forecasting, decision-making, and growth.
  • Cross-Functional Collaboration: Work with Sales, Marketing, Customer Success, Product, and Engineering teams to align GTM processes with strategic goals, delivering actionable insights.
  • Process Documentation & Improvement: Document workflows, maintain system configurations, and continuously optimize processes to support organizational goals.
  • Vendor & Tool Management: Oversee vendor relationships, evaluate tool performance using key metrics, control costs, and explore new solutions to identify improvement areas and maximize ROI.
  • Sales Enablement & Change Management: Develop and implement strategies to manage system changes effectively while providing tools, resources, and training to ensure smooth transitions, system adoption, and enablement across GTM teams.We're looking for you to bring:
    • Experience: 5-8+ years in Revenue Operations or Business Systems roles, focusing on GTM tools, processes, and systems.
    • Salesforce Expertise: Strong knowledge of Salesforce configuration, integration, and reporting. Salesforce certifications (e.g., Administrator, Business Analyst) are highly preferred.
    • Technical Skills: Proficiency in Salesforce, Gong.io, HubSpot, Salesloft, and automation tools. Experience with automation platforms like Workato or Zapier is a plus.
    • Process Improvement: Demonstrated success in streamlining workflows and implementing process enhancements to drive revenue growth.
    • Collaboration & Leadership: Strong communication and interpersonal skills to influence cross-functional teams and stakeholders.
    • Project Management: Expertise in managing projects using Agile methodologies, with a proven track record of delivering on time and meeting goals.
    • Bachelor's degree in Business, Information Systems, Engineering, or a related field.
    • Experience in the healthcare industry or a mission-driven organization.
    • Familiarity with Agile project management tools like Jira, Asana, or Trello.For candidates in NYC the salary range for this role is $180,000 - $200,000 per year. You may also be entitled to receive a bonus, stock options, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.Maven embraces a flexible hybrid work model. Our Engineering & Product teams primarily operate from Seattle, WA, San Francisco/Bay Area, CA, and the New York Metropolitan area, NY. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.Benefits That Work For YouOur benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
      • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
      • Whole-self care through wellness partnerships.
      • Hybrid work, in office meals, and work together days.
      • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for six months plus).
      • Annual professional development stipend and access to a personal career coach through Maven for Mavens.
      • 401K matching for US-based employees, with immediate vesting.These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
        #J-18808-Ljbffr

Keywords: Tbwa Chiat/Day Inc, San Francisco , GTM, Systems Lead New York, NY, Other , San Francisco, California