Senior Executive -Risk Operations

Company: Stars Group
Location: San Francisco
Posted on: March 31, 2025

Job Description:

About Junglee GamesWith over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker.Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee's mission is to build entertainment for millions of people around the world and connect them through games.Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders.Job OverviewThe Senior Executive - Risk Operations is responsible for identifying, assessing, and mitigating risks related to customer interactions, transactions, and service delivery. This role ensures that risk controls are in place to prevent fraud, policy violations, and operational inefficiencies while maintaining a seamless customer experience. The position requires strong analytical skills, attention to detail, and a proactive approach to risk management.Key Responsibilities

• Achieve TAT of performing the activity as per agreed SLAs to mitigate risk efficiently.
• Investigate suspicious activities/play and behaviors that could pose a risk to our company.
• Proactively detect and prevent fraud and activities like multiple IDs, money laundering, and collusion that violate our Terms of Service.
• Ensure that the processes, procedures, and communication with players are within the applicable norms and in line with the overall risk management strategy.
• Analyze the behavior of new users and old users for identifying new patterns that may help in the early detection of risk.
• Maintain a fair playing environment by ensuring proper implementation and execution of all risk management systems and processes.
• Maintain high levels of confidentiality and data security standards.Qualifications & Skills Required

• Graduate/ MBA with at least 2 years' experience in a similar role.
• Should be willing to work any shift since the role is for our 24X7 service.
• Good knowledge of the online gaming industry.
• Ability to investigate and understand risk factors; ideally should be experienced in playing card games.
• Excellent written and spoken English skills.
• Advanced analytical skills and attention to detail.
• Should be a team player with a can-do attitude.Be a part of Junglee Games to:
  • Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes.
  • Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success.
  • Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic.
  • Embrace Change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead.
  • Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving.
  • Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more.Know more about us
    • Explore the world of Junglee Games through our website, .
    • Get a glimpse of what Life at Junglee Games looks like on .
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Keywords: Stars Group, San Francisco , Senior Executive -Risk Operations, Other , San Francisco, California