Strategy & Operations Lead

Company: Sierra
Location: San Francisco
Posted on: April 14, 2025

Job Description:

About usAt Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.What You'll Do:We are looking for a Strategy and Operations Lead to serve as a trusted advisor to our customer-facing teams (i.e., Agent Development and Sales). In this role, you will collaborate closely with our broader go-to-market (GTM) team to develop and streamline operations. Responsibilities include leading revenue, compensation, headcount planning, and quarterly forecasts for GTM, as well as building attribution and propensity models to help predict and understand demand and customer flows.What You'll Bring:

• 5-7+ years of experience in SaaS pricing, sales, marketing, and operations
• Strong SQL ability
• Strong understanding of developing GTM operations using data-driven decision-making
• Degree in Business Administration, Finance, or related field, or equivalent professional experienceEven better...
  • Expert knowledge of Salesforce
  • Experience in partnerships and business development roles
  • Familiarity with AI or conversational AI technologies
  • Previous 0-1 startup or fast-paced environment experienceWhat we offerWe want our benefits to reflect our values and offer the following to full-time employees:
    • Flexible (Unlimited) Paid Time Off
    • Medical, Dental, and Vision benefits for you and your family
    • Life Insurance and Disability Benefits
    • 401(k) Plan with Sierra match
    • Parental Leave
    • Fertility and Family Building Benefits through Carrot
    • Lunch, as well as delicious snacks and coffee to keep you energized
    • Discretionary Benefit Stipend giving people the ability to spend where it matters mostThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
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Keywords: Sierra, San Francisco , Strategy & Operations Lead, Other , San Francisco, California