Senior People System Analyst

Company: Chime
Location: San Francisco
Posted on: November 1, 2024

Job Description:

About the role
We are hiring for a Sr. People Systems Analyst to join our Talent (Recruiting) Operations team, supporting our recruiting systems, including CRM (Gem) and ATS (Greenhouse). In this role, you will be responsible for managing, maintaining, and optimizing these systems to enhance the recruitment process. You will collaborate with recruiting, HR, and IT teams to ensure the systems meet the needs of the business and function efficiently to support talent acquisition efforts. This role will report directly to the Director of Talent Operations.
In this role, you can expect to (responsibilities)

• 
  
• Manage and maintain recruiting systems, including CRM (Gem) and ATS (Greenhouse), ensuring they meet the evolving needs of the talent acquisition team.
  
• Act as the primary system administrator, troubleshooting system issues and ensuring data integrity across recruiting platforms.
  
• Collaborate with recruiting teams to optimize workflows, processes, and system configurations to improve efficiency.
  
• Provide ongoing training and support to recruiters and HR users on system functionality and best practices.
  
• Partner with IT and external vendors to manage system upgrades, integrations, and new feature implementations.
  
• Develop and maintain system reports and dashboards to provide visibility into recruiting metrics and KPIs.
  
• Conduct regular audits to ensure system compliance with internal policies and external regulations.
  
  To thrive in this role, you have (requirements)
  
  • 
    
  • A Bachelor's degree in Information Systems, HR Technology, or a related field.
    
  • 5+ years of experience in systems administration, preferably within recruiting or HR systems.
    
  • Hands-on experience with recruiting systems such as CRM (Gem) and ATS (Greenhouse).
    
  • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.
    
  • Excellent collaboration skills to work with cross-functional teams, including recruiting, HR, and IT.
    
  • Ability to manage multiple projects and priorities in a fast-paced environment.
    
  • Experience with system integrations and data management is a plus.
    
    What we offer
    
    • 
      
    • A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location.
      
    • Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit.
      
    • Competitive salary based on experience.
      
    • 401k match plus great medical, dental, vision, life, and disability benefits.
      
    • Generous vacation policy and company-wide Take Care of Yourself Days.
      
    • Mental health support with therapy and coaching through Modern Health.
      
    • 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents.
      
    • In-person and virtual events to connect with your fellow Chimers.
      
    • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.
      
      We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
      We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
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Keywords: Chime, San Francisco , Senior People System Analyst, Professions , San Francisco, California