Sr. Program Manager, PMO Process

Company: hims & hers
Location: San Francisco
Posted on: April 1, 2025

Job Description:

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit and .About the Role:Hims & Hers is seeking talented and highly motivated Senior Program Manager, PMO Process to help build our Compounding-Operations PMO. As a Senior Project Manager, you will work closely with many cross-functional teams to audit, engineer, and deliver strategic tools, processes, and procedures to support a fast-growing and high-functioning group of project managers overseeing a variety of verticals supporting a fast-paced, quickly-growing company.The right person for this role is highly self-motivated, obsessed with project management and process, and loves solving problems. This person must be highly organized, well-versed in project management methodologies, experienced building and working in PMOs of medium and large-sized companies, and is energized by developing scalable solutions.You Will:

• Become deeply engrained in all facets of the Ops organization and the many cross-functional teams it works with for new product development, product launch readiness, and compounding pharmacy quality initiatives.
• Engage with stakeholders across many teams to understand the detailed functions across the Ops and other cross-functional teams.
• Clearly document and communicate business objectives, opportunities, and solutions.
• Lead strategic and tactical discussions with Sr. Director and Director levels to best understand the facets and needs of the business and future process improvements.
• Perform a detailed review of current processes, tools, and documentation used to guide our many complex, varied programs across the ops organization.
• Drive the creation and implementation of a resource allocation and resource management tool to be used across the operations organization.
• Develop recommendations that fill gaps and help guide a scalable PMO organization to support the needs of the business short, medium, and long term.
• Roll out the approved recommendations, including new tools, processes, procedures, documentation, trackers, etc. to provide our project and program managers highly functioning toolkits for success.
• Develop training documents and lead trainings to roll out new tools and processes.
• Oversee the implementation and adherence of new processes and tools, and provide recommendations for ongoing optimizations long term.You Have:
  • 8+ years of project or program management or consulting experience.
  • 5+ years of experience building processes for medium and large companies.
  • Experience leading and managing teams.
  • Certifications in PMP, Scrum master, and/or Agile.
  • Experiences in PMO, project management, PMP, Scrum master, creating and grooming backlog, sprint reporting or related fields in medium and large companies.
  • Bachelor's degree or foreign equivalent preferably in Business Administration, Healthcare administration/management, or related field. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Exceptional written and verbal communication.
  • Strong visual presentation skills.
  • Ability to travel up to 25% of the time to facilities in California, Arizona, and Ohio.Our Benefits:
    • Competitive salary & equity compensation for full-time roles.
    • Unlimited PTO, company holidays, and quarterly mental health days.
    • Comprehensive health benefits including medical, dental & vision, and parental leave.
    • Employee Stock Purchase Program (ESPP).
    • Employee discounts on hims & hers online products.
    • 401k benefits with employer matching contribution.
    • Offsite team retreats.Conditions of Employment:
      • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
      • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
      • Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
      • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD), associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.To learn more about how we collect, use, retain, and disclose Personal Information, please visit our.
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Keywords: hims & hers, San Francisco , Sr. Program Manager, PMO Process, Executive , San Francisco, California