Manager, Accounts Receivable, Credit and Collections

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: April 3, 2025

Job Description:

Manager, Accounts Receivable, Credit and CollectionsAbout the RoleThe Manager, Accounts Receivable, Credit and Collections will be responsible for developing, implementing, and maintaining an efficient Accounts Receivable, Credit and Collections process that supports the company's rapid growth. This is a unique opportunity for a self-starter who enjoys problem-solving, thrives in a fast-paced environment, and can manage Accounts Receivable, Credit and Collections functions while collaborating cross-functionally to drive improvements.Key Responsibilities:

• Build and evolve the collections strategy with appropriate reminders and collections and own the full credit and collection processes,
• Monitor and ensure timely and accurate billing by the revenue accounting team, including new bookings, renewals, usage-based billing, and ad-hoc charges,
• Develop, monitor, and report on key performance indicators (KPIs) for collections, ensuring continuous improvement,
• Manage the collection of overdue accounts, implementing effective strategies to reduce delinquency and bad debt,
• Work closely with the finance and sales teams to resolve customer disputes and provide exceptional customer service,
• Designing and implementing effective reporting and forecasting models,
• Prepare monthly and quarterly aging reports, DSO analysis, and other relevant financial reports to the leadership team and monitor collection forecast vs. plan,
• Develop and document policies and procedures for credit and collections functions,
• Evolve and mature cash applications processes with automation,
• Assist with new customer registrations, and perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas.
• Ensure compliance with applicable regulations and accounting standards (e.g., ASC 606 for revenue recognition).Qualifications:
  • 7+ years of experience in credit and collections, preferably in a SaaS or technology-driven company.
  • Proven experience in building or transforming credit and collection functions in a fast-growth environment.
  • Strong understanding of SaaS billing models, including subscription, usage-based, and hybrid models.
  • Proficient with ERP and CRM tools, with a demonstrated ability to implement and optimize new systems.
  • Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer issues efficiently.
  • Detail-oriented and data-driven, with the ability to analyze complex billing scenarios and drive continuous process improvement.
  • Strong problem-solving skills with a proactive mindset.
  • Ability to work independently and thrive in a dynamic, fast-paced startup environment.
  • Experience with ASC 606 and revenue recognition is a plus.Additional Job detailsThe base salary range for this position is $140k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.About us:Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface - no coding required.Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures. The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth.Benefits For Our Full-Time Employees:
    • Equity
    • Flexible time off policy. Take the time off you need!
    • Paid bonding time for all new parents
    • Traditional and Roth 401k
    • Commuter and FSA benefits
    • Lunch Program
    • Dog friendly officeSigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow.Note: We have an in-office work environment in both our SF & NYC office.Apply for this job* indicates a required field
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Keywords: Tbwa Chiat/Day Inc, San Francisco , Manager, Accounts Receivable, Credit and Collections, Executive , San Francisco, California