Revenue Operations Manager, NPI (New Product Introduction)

Company: black.ai
Location: San Francisco
Posted on: April 17, 2025

Job Description:

Job DescriptionJoin the team redefining how the world experiences design.Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations.What you'd be doing in this role

• You will identify opportunities for process optimization in the Enterprise invoicing, collections, and cash applications space, implementing best practices to enhance efficiency and accuracy.
• You will assist in the implementation of a new billing tool and customer service desk, helping to define requirements, perform testing, and support hypercare.
• You will partner with our IT team to identify opportunities for automating or streamlining our KPI's via dashboards or other reporting.
• You will partner with Finance, Product and IT teams for different automation and system projects to ensure all accounting requirements are identified, implemented and properly integrated into our revenue platform and revenue recognition tools.
• You will influence to ensure new products or initiatives are launched in a scalable way while continuing to support the business.
• You will create and perform user-acceptance testing on new products, features, or automation to ensure a successful implementation.
• You will partner with Sales, Sales Operations, Legal, and DealDesk teams to identify pain points in the quote-to-cash process, providing solutions that span upstream and downstream systems and processes.
• You will identify areas of improvement for data completeness and accuracy, focusing on creating a strong compliance environment with an emphasis on internal controls.You're probably a match if
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• At least 7+ years of experience in quote-to-cash or a similar finance role with a passion for delivering excellence.
• Experience in a public company environment with a focus on automation and systems (developing requirements, defining and testing UAT scenarios, completing hypercare). Salesforce (or other CRM) experience required, NetSuite or Zuora experience is a plus.
• Strong analytical and creative problem-solving skills, with the capacity to identify issues and implement solutions proactively.
• Knowledge of revenue recognition based on the requirements of ASC 606 (US GAAP) and IFRS 15 a plus.About the Revenue Accounting teamAs Canva continues to rapidly grow and expand its product offerings, the Revenue Accounting function plays a critical role in managing and navigating the increasing complexities of revenue accounting, systems and operations. The Revenue Accounting team focuses on direct to customer sales, supporting management reporting and developing a fully automated accounting solution.What's in it for you?Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.Here's a taste of what's on offer:
• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personallyCheck out lifeatcanva.com for more info.At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $134,000 - $172,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.Other stuff to knowWe make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!Please note that interviews are conducted virtually.
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Keywords: black.ai, San Francisco , Revenue Operations Manager, NPI (New Product Introduction), Executive , San Francisco, California