Senior Human Resources Advisor: Learning and Development

Company: Tenderloin Housing Clinic
Location: San Francisco
Posted on: April 2, 2025

Job Description:

Senior Human Resources Advisor: Learning and DevelopmentJob Category: Corporate StaffRequisition Number: SENIO001052Posted: February 1, 2025Employment Type: Full-TimeSalary: $82,200 USD per yearLocationsShowing 1 location:449 Turk Office449 Turk St.San Francisco, CA 94102, USAResponsibilities

• Work with agency leadership to identify and assess the training needs of the agency staff.
• Develop job specific competency roadmaps that identify success in each position and assist employees in identifying career pathways in conjunction with HR Manager: Learning and Recruitment and Agency Leadership.
• Develop and implement a robust training program to meet agency and employee needs that builds a strong pipeline of internal candidates for promotion.
• Keep abreast of training trends and best practices in adult centered learning to ensure training effectiveness.
• Manage training budget, using it to hire external trainers, develop training videos, and purchase other training related materials.
• Assist with scheduling, tracking, and coordinating employee training programs and educational funds.
• In conjunction with agency leadership, evaluate agency performance and modify and enhance training programs to meet program needs.
• Maintain training records and assist in reporting completed trainings to funders.
• Develop curriculum and training manuals as needed.
• Ensure THC's mission, core values, and customer service philosophy are integrated in all trainings and training material.
• In conjunction with Senior Advisor Recruitment, develop, lead, and maintain a comprehensive new employee orientation and onboarding process for all new hires.
• Assist with the probationary and annual performance review processes.
• Assist in development and maintenance of HRIS.
• Assist with employee recognition and celebration programs.
• Serve as back-up in the areas of recruitment, HRIS/payroll, and other HR duties as assigned.
• Work in collaboration with the HR team to complete priority projects and address emerging issues.
• Respond to all phone messages, staff requests, emails, and instant messages as appropriate and in a timely manner.
• Attend all meetings as scheduled and participate in meetings/trainings as requested.Essential Qualifications
  • High School Degree required. BA/BS degree in a related field preferred.
  • Minimum of 2 years of experience in learning and development including developing trainings or 4 years of management experience that includes training development and training employees as a major responsibility.
  • Strong commitment and understanding of issues surrounding access, equity, diversity, inclusion, implicit bias, and systemic and institutional racism.
  • Knowledge of various employment laws and the ability to apply them in practice.
  • Good judgment and ability to gather and analyze information skillfully.
  • Thorough working knowledge of Microsoft Office Suite.
  • Able to produce and analyze reports, and write business correspondence.
  • Effective presentation skills and ability to respond to questions from groups of managers, employees, clients, and the public.
  • Able to read, understand, and apply language from contracts, manuals, policies, and instructions.
  • Demonstrated analytical, critical thinking, and problem-solving skills.
  • Experience in conflict resolution.
  • Demonstrated customer service skills.
  • Fluency in English, both oral and written.
  • Able to manage multiple projects with limited guidance in a fast-paced environment and meet strict deadlines with excellent attention to detail.
  • Must pass all post-contingency offer background checks, reference checks, and TB screening clearances.
  • Experience working with diverse, low-income, homeless and/or formerly homeless population preferred.
  • Experience working in non-profit or public sector preferred.
  • Familiarity with timekeeping/HRIS preferred.Required Behavioral Skills & Abilities
    • Demonstrates passion, commitment, and behavior that are consistent with THC's Mission, Core Values, and Customer Service Philosophy.
    • Adapts well to change, and remains professional, respectful, and composed at all times.
    • Mature, honest, dependable, and accountable.
    • Establishes and maintains effective and appropriate relationships and boundaries.
    • Exercises good judgment in keeping information confidential.
    • Works well independently, collaboratively, and as a team member.
    • Follows instructions completely and seeks help when needed.
    • Good time management skills and punctuality.
    • Refrains from actions that may result in conflict or may be perceived as threatening.
    • Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.
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Keywords: Tenderloin Housing Clinic, San Francisco , Senior Human Resources Advisor: Learning and Development, Human Resources , San Francisco, California