Staff Technical Program Manager - AI Programs

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: February 17, 2025

Job Description:

Staff Technical Program Manager - AI ProgramsSan Francisco, CA or Remote (U.S.)Discord is used by over 200 million people every month for many different reasons, but there's one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.Discord is where thousands of communities come together to connect, share, and build meaningful experiences. We're on a mission to create space for everyone to find belonging, and now we're looking for a Staff Technical Program Manager (TPM) to help us leverage AI technologies to make our platform and teams even more efficient and innovative.As a Staff Technical Program Manager for AI Programs, you will play a pivotal role in driving AI adoption and innovation across Discord. Working cross-functionally with teams across the company, you'll identify opportunities for AI to enhance efficiency and scalability while advocating for its use in both technical and non-technical projects. Your expertise in AI tools and program management will empower Discord to unlock the full potential of these transformative technologies.What You'll Be Doing

• Identify Opportunities for AI Adoption: Analyze workflows across EPAD and other teams to uncover opportunities where AI solutions can increase efficiency, scalability, or innovation.
• Advocate for AI Usage: Be a strong advocate for AI usage, developing compelling narratives, training material, and owning initiatives that encourage adoption across technical and non-technical projects.
• Partner and Innovate: Collaborate closely with engineering teams and use your expertise to develop and deliver impactful internal AI solutions tailored to specific business needs.
• Drive Programs: Design, develop, and lead organization-wide AI programs, ensuring they are impactful, well-structured, and scalable.
• Vendor Management: Serve as the primary point of contact for AI vendors including: evaluating offers, managing negotiations, and handling vendor relationships.What you should have
  • AI Mastery: Extensive hands-on experience leveraging and implementing AI technologies to transform workflows and drive innovation, with demonstrated ability to architect solutions that go beyond basic prompt engineering.
  • Technical Expertise: Proven experience partnering with engineering teams building and deploying internal tools using a variety of AI technologies.
  • Advocacy Skills: Passion for AI and the ability to articulate its value to both technical and non-technical audiences, fostering adoption across diverse teams.
  • Program Management Excellence: Demonstrated ability to develop and execute large-scale programs across organizations or companies, with a focus on measurable outcomes.
  • Cross-Functional Collaboration: Experience collaborating across engineering, product, and other functions to deliver results.
  • Problem-Solving Orientation: A proactive, solutions-focused mindset with a track record of driving innovative outcomes in ambiguous or complex situations.
  • Nice-to-Have: Experience with platforms like Discord or other large-scale community-driven applications.Why You'll Love Working Here:
    • A chance to shape how AI transforms Discord's operations and community impact.
    • A dynamic and collaborative work environment that values curiosity, creativity, and empowerment.
    • Competitive compensation, robust benefits, and a flexible work-life balance.Why Discord?Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
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Keywords: Tbwa Chiat/Day Inc, San Francisco , Staff Technical Program Manager - AI Programs, IT / Software / Systems , San Francisco, California