Senior Product Manager - Technical

Company: MasterCard
Location: San Francisco
Posted on: April 6, 2025

Job Description:

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Product Manager - TechnicalWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.OverviewMastercard's Employee Access Management program is responsible for providing end-to-end services to support both physical and digital access by internal employees to Mastercard systems and applications.Role

• The Product Manager - Technical will convert business requirements into functional requirements (user stories).
• Possess the aptitude to quickly learn and contribute to our complex platform.
• Proven expertise and experience to flesh out customer needs and business concepts, bring thought leadership and provide clarity of thought, define product & customer metrics and KPI.
• Ability to design features through prototypes and experiments, decompose requirements into user stories, prioritize the backlog, and work with the engineering teams to ensure implementation of high quality products to your customer.
• Understand technical implications and impacts of requirement requests.
• Author user stories including detailed acceptance criteria.
• Provide systems impact analysis and work estimates.
• Facilitate technical requirement reviews and joint application design sessions.
• Collaborate with software engineers (developers) to promote user story comprehension.
• Collaborate with quality engineers to ensure expected results.
• Lead all the scrum cadences and planning meetings.Essential Knowledge/Experience
• Excellent written and verbal communication skills.
• Ability to communicate effectively with other Product Managers, development teams and the Core Product business teams.
• Strong technical analysis skills to drive complex application designs and documentation (Functional, Technical, Interface Specifications, User Stories).
• Able to work independently with minimal supervision.
• Experience with agile & waterfall development methodologies.
• Display high degree of initiative & self-motivation with a willingness and ability to learn and take on challenging opportunities.
• High energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
• Able to document and understand business process models.
• Knowledge and experience of data modeling techniques.
• Payment industry knowledge.
• Demonstrated prior experience as a successful product manager for at least a couple of products in the market.
• Ability to quickly learn technical product knowledge, especially security-related concepts.
• Understanding of the product development lifecycle, maturity, and road-mapping exercises.
• Experience working on large-scale enterprise initiatives that include multiple impact teams across the enterprise.
• Strong written and verbal communication skills with the ability to convey messages at different levels detailed and high-level management.
• Ability to effectively drive resolution of issues and roadblocks.
• Highly motivated and proactive to ensure the success of the team and product.
• High degree of ownership to deliver expected objectives.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Pay RangesO'Fallon, Missouri: $99,000 - $158,000 USD
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Keywords: MasterCard, San Francisco , Senior Product Manager - Technical, IT / Software / Systems , San Francisco, California