Head of Coaching, Learning & Development

Company: OpenAI
Location: San Francisco
Posted on: April 1, 2025

Job Description:

About the TeamThe People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.About the RoleWe are seeking a seasoned Head of Coaching, Learning and Development to create, operate and scale several forms of employee enablement and growth, including our new hire orientation programs and ongoing coaching and performance enablement. The stakeholders involved have high expectations and support needs from this role and include all aspects of OpenAI's leadership and staff across technical and business functions. The ideal candidate will be a strategic partner to these teams along with broader HR and Recruiting teams, and deeply understanding our organizational needs.This opportunity is particularly exciting for someone with a background in coding, engineering, or research who can understand the nature of technical work and help ensure they're set up for early and long-term sustained success.Your Key Responsibilities:

• Program Development: Architect, implement, and facilitate bespoke onboarding, coaching, and development programs tailored to our fast-paced environment.
• Program Execution & Management: Oversee the effective rollout and continuous improvement of coaching and development initiatives, ensuring they deliver tangible results.
• Collaborative Planning: Partner to set the strategic vision for coaching and development initiatives, aligning with company objectives and fostering a culture of continuous learning.
• Cross-Functional Collaboration: Work closely with HR, engineering, product, and leadership teams to ensure programs meet the evolving needs of the organization.
• Scalability & Innovation: Develop scalable, adaptable solutions that remain relevant in our dynamic startup setting.
• Performance Metrics: Establish metrics and KPIs to evaluate success, adjusting initiatives based on feedback and data.
• Team Building: Lead and mentor a team of coaching and L&D professionals, fostering hands-on excellence and professional growth.We're looking for:
• 15+ years of proven experience in leading L&D or coaching initiatives, preferably within tech or AI-driven industries.
• Empathy for new OpenAI employees joining one of the most visible and serious AI companies in the world. You're creative in finding solutions, and think from first principles.
• Demonstrated ability to design and execute custom training programs in early-stage companies.
• Strong program execution, management, and analytical skills with a track record of scaling learning initiatives.
• Excellent communication, leadership, and stakeholder management skills.
• Familiarity with the latest trends in AI, technology, and innovative learning practices.Location and Workplace:This role is based in our San Francisco, CA office and we offer relocation assistance to new employees. We chose this location due to proximity to our primary technical and business leaders and staff and in-person culture of our senior researchers and teams.Our offices use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks and more.About OpenAI:OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this .At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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Keywords: OpenAI, San Francisco , Head of Coaching, Learning & Development, Other , San Francisco, California